Assertiveness

Being assertive means expressing and standing up for your own or other people's rights in a calm, honest and positive way. By being assertive you are able to get your point across in a respectful way without upsetting others.

Here are some tips for practicing assertiveness:

Make eye contact with others, and use open body language, this shows confidence.
Be clear and concise with what you are saying, speak with clarity.
Set boundaries. Clearly define your limits and communicate them respectfully.
Respect the feelings and perspectives of others.
Believe in yourself and know your worth.
Practice saying no. Saying 'no' firmly and clearly when necessary is an important part of being assertive.