Crisis & Emergency
111 TXT
- Cost of Service Free
- Telephone 111
- Website www.police.govt.nz/111-txt
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
An emergency 111 TXT service for people with hearing or speech difficulties.Do you have difficulty hearing or talking on the phone? Register now for the 111 TXT service so you can contact Fire, Ambulance or Police in an emergency. For more information and registration, visit www.police.govt.nz/111-txt
1737 - Need to Talk?
- Cost of Service Free
- Telephone 1737
- Website www.1737.org.nz
- Facebook www.facebook.com/1737NeedToTalk
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
• Are you feeling stressed or just need someone to talk to?• Are you feeling down or a bit overwhelmed?• Do you know someone who is feeling out-of-sorts or down?• Are you feeling stressed or just need someone to talk to?• Are you feeling down or a bit overwhelmed?• Do you know someone who is feeling out-of-sorts or down?Whatever it is, 1737 are there. ‘1737, need to talk?’ is New Zealand’s national mental health & addictions helpline number. Free call or free text 1737 any time, 24 hours a day, 7 days a week to talk to (or text with) a trained counsellor or you can talk to a peer support worker. Their service is completely free.
Alcohol Drug Helpline
- Cost of Service Free
- Telephone 0800 787 797
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Website www.alcoholdrughelp.org.nz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
Call 0800 787 797 or text 8681, 24 hours a day, 7 days a week, to speak with a trained counsellor. All calls are free and confidential. The Alcohol Drug Helpline provides friendly, non-judgmental, professional help and advice. If you are concerned about your own drinking or drug taking they can assist with information, insight and support.If you are a family/whanau member, friend or professional concerned about someone else they can help you develop strategies for yourself and the other person.• Maori Line 0800 787 798• Pasifika Line 0800 787 799• YOUTH service 0800 787 894
Civil Defence - Northland Emergency Management
- Cost of Service Free
- Telephone 0800 002 004
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Address 36 Water Street, Whangarei,0110
- Website www.nrc.govt.nz/civildefence
- Facebook www.facebook.com/civildefencenorthland
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
Northland Civil Defence and Emergency Management (CDEM) is a part of Northland Regional Council and works in partnership with local council, emergency services, iwi and other organisations with the aim of:• Understanding Northland's hazards and risks• Coordinating all planning activities related to hazard and emergency management• Encouraging cooperation and joint action within the region• Assisting communities in becoming more resilient to hazards and prepared for emergencies.• Supporting individuals, whānau and communities during emergencies.
Far North Community Foodbank Trust
- Cost of Service Free
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Address 6 South Road, Kaitaia 0410, Far North
- Website www.farnorthcommunityfoodbank.com
- Facebook www.facebook.com/Far-North-Community-Foodbank-1467608096791637
- Regions Served Far North
Their purpose is to supply emergency food and household items to vulnerable individuals and families within the Far North Region. They have been doing this for almost 22 years.
Their Community Foodbank is part of a network that brings support to the social services of the Far North Community.
These Agencies can provide a referral: Te Rarawa Anga Mua; Kaitaia Family Budgeting Services; Ngati Kahu Health & Social Services; WINZ; Salvation Army; Te Whare Ruruhau o Meri Trust; Women's Refuge.
Gambling Helpline Aotearoa
- Cost of Service Free
- Telephone 0800 654 655
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Website www.gamblinghelpline.co.nz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
Gambling Helpline is a 24 hour, freephone helpline for those worried about gambling or the gambling of others.
You can call them to receive immediate support, to be referred to another gambling support organisation, or for information services for problem gambling. They also offer a free text facility: text 8006.
Lifeline Aotearoa
- Cost of Service Free
- Telephone 0800 543 354
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Website www.lifeline.org.nz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
Lifeline Aotearoa telephone counselling service provides 24 hours a day, 7 days a week counselling and support.
Lifeline: Suicide Crisis Helpline 0508 TAUTOKO
- Cost of Service Free
-
Telephone
0508 828 865
0508TAUTOKO - Website www.lifeline.org.nz/services/suicide-crisis-helpline
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
0508 TAUTOKO is Lifeline Aotearoa's free nationwide suicide helpline. Its available 24 hours a day, 7 days a week and is operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training.If you think you, or someone you know, may be thinking about suicide, call the Suicide Crisis Helpline for support.If you believe either you, or someone you know, is in immediate danger, please call emergency services immediately on 111.
Mid-North Women's Refuge
- Cost of Service Free
-
Telephone
(09) 401 1030
0800 733 843 - Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Address PO Box 730, Kaikohe 0450
- Website www.womensrefuge.org.nz
- Regions Served Far North, Other Northland areas
Women's Refuges work to raise public awareness of violence against women and children, promoting the prevention and elimination of violence, and the rights of women and children to care and protection. For support, please give them a call. In an emergency, please ring 111. No referral required.
Oranga Tamariki-Ministry for Children
- Cost of Service Free
-
Telephone
[Whāngarei]
0508 326 459
[Kaipara]
0508 326 459
[Far North]
0508 326 459
[Other Northland areas]
0508 326 459 -
Email
[Whāngarei]
This email address is being protected from spambots. You need JavaScript enabled to view it.
[Kaipara]
This email address is being protected from spambots. You need JavaScript enabled to view it.
[Far North]
This email address is being protected from spambots. You need JavaScript enabled to view it.
[Other Northland areas]
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Address
[Whāngarei]
Level 2, Walton Plaza,,3-5 Albert Street, Whangarei 0141
[Kaipara]
68-72 Normanby Street, Dargaville 0310
[Far North]
28 North Park Drive, Kaitaia 0410
[Other Northland areas]
7 Memorial Avenue, Kaikohe 0405 - Website www.orangatamariki.govt.nz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
Oranga Tamariki are the Ministry dedicated to supporting any child in New Zealand whose wellbeing is at significant risk of harm now, or in the future. They also work with young people who may have offended, or are likely to offend. Their belief is that in the right environment, with the right people nurturing them, any child can, and should flourish.
Police
- Cost of Service Free
-
Telephone
0800 105 105
111 - Website www.police.govt.nz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
New Zealand Police is the lead agency responsible for reducing crime and enhancing community safety. • Provide 24 hour service, 365 days a year• Involved in crime prevention as well as responding to crime• Support and rehabilitate victims• Increase people's personal safety• Keep community free from intimidation, civil disturbance, and unreasonable annoyance• Reduce risk of property theft/loss/damagePlease call 111 for emergencies and 105 (0800 105 105) for non emergencies.
SHINE - Safer Homes In New Zealand Everyday
- Cost of Service Free
- Telephone 0508 744 633
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Website www.2shine.org.nz
- Facebook www.facebook.com/shinenz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
SHINE (Safer Homes In New Zealand Everyday) is making homes violence free. Shine provides:• A free, confidential 24/7 national Helpline• Frontline services for adult and child victims of domestic abuse and for men who've used violence• Training programmes• The DVFREE workplace programme• Shine in School programme.No referral required.
SOS Kaipara Charitable Trust
- Cost of Service Free
-
Telephone
(09) 439 6070
0800 338 844 - Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Address 158a Victoria Street, Dargaville
- Website www.soskaipara.com
- Facebook www.facebook.com/SOS-Kaipara-974305965921377
- Regions Served Kaipara
SOS Kaipara provide specialist sexual & family violence support services. This includes:• Crisis & family therapy counselling • Refuge accommodation for survivors of sexual abuse and domestic violence
Te Puna O Te Aroha Māori Women's Refuge
- Cost of Service Free
-
Telephone
(09) 437 2127
0800 733 843 - Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Address 1 Deveron Street, Regent, Whangārei
- Website www.womensrefuge.org.nz
- Regions Served Whangārei
At Te Puna O Te Aroha Māori Women's Refuge, they provide support and information to wāhine, tamariki and whānau to live free from any form of family violence. They have a 24/7 CRISIS LINE (09) 437 2127.They support a pathway to safety, regardless of ethnicity, gender identity or socio-economic circumstances.
Tryphina House - Whangarei Women's Refuge
- Cost of Service Free
-
Telephone
(09) 437 6576
0800 733 843 - Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Address PO Box 5044, Whangarei 0140
- Website www.womensrefuge.org.nz
- Regions Served Whangārei
Tryphina House - Whangarei Women's Refuge provide safe accommodation and support for women who have been victims of domestic violence. For support, please ring their Crisis Line: 0800 REFUGE (0800 733 843). In an emergency, please ring 111.
Victim Support
- Cost of Service Free
-
Telephone
[Whāngarei]
0800 842 846
(09) 430 4559
[Kaipara]
0800 842 846
[Far North]
0800 842 846
(09) 405 2496 -
Email
[Whāngarei]
This email address is being protected from spambots. You need JavaScript enabled to view it.
[Kaipara]
This email address is being protected from spambots. You need JavaScript enabled to view it.
[Far North]
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Address
[Whāngarei]
C/- Whangarei Police Station
[Kaipara]
c/- Dargaville Police Station
[Far North]
c/- Kaikohe Police Station 142 Broadway, Kaikohe 0405 - Website www.victimsupport.org.nz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
Victim Support provides a free, nationwide support service for people affected by crime, trauma, and suicide in New Zealand. They help their clients find safety, healing, and justice after crime and other traumatic events.
Whangarei Rape Crisis
- Cost of Service Free
- Telephone (09) 438 6221
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Address Level 1/125 Cameron Street, Whangarei 0110 (access on Albert Street)
- Regions Served Whangārei
Whangarei Rape Crisis provide a free, confidential 24/7crisis line with after hours support on 0800 883300. This service is manned by their qualified staff.
Whare Timatatanga Hou Ora Kaitaia Womens Refuge
- Cost of Service Free
-
Telephone
(09) 408 2946
0800 733 843 - Address 249 Commerce St, Kaitaia
- Website www.wtho.org.nz
- Facebook www.facebook.com/WhareTimatatangaHouOraInc
- Regions Served Far North
Whare Timatatanga Hou Ora is the leading domestic violence service provider in the Far North region. They offer community and residential based advocacy services, safety plan development, information, advice and support through a 24 hour crisis line. They provide direct services to families that restore safety and wellbeing where domestic violence has or is at risk of occurring, creating long term change needed to prevent domestic violence from reoccurring.
What's Up (0800 WHATS UP)
- Cost of Service Free
- Telephone 0800 942 8787
- Email This email address is being protected from spambots. You need JavaScript enabled to view it.
- Website www.whatsup.co.nz
- Facebook www.facebook.com/0800Whatsup
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
0800 What's Up is Aotearoa's only national children's helpline and webchat service. You can talk to them confidentially about anything. They're trained counsellors and are happy to help you with whatever you need. They can listen or give advice. They're there for everything that's on your mind no matter how big or small.• 0800 What's Up (0800 942 8787) Mon-Fri 12 pm -11 pm, Sat/Sun 3 pm -11 pm• Online chat: whatsup.co.nz Mon-Fri 1pm-10pm and Sat/Sun 3pm-10pm
Women's Refuge National Crisisline
- Cost of Service Free
- Telephone 0800 733 843
- Website www.womensrefuge.org.nz
- Facebook www.facebook.com/womensrefugenz
- Regions Served Whangārei, Kaipara, Far North, Other Northland areas
The Women's Refuge National Crisis Line provides support for women experiencing family violence crisis. Women will be put in contact with a refuge in their area.