Abuse / Violence

Abuse Prevention Services provides group programmes for men, women and children who have caused or experienced family violence/abuse and want help to make positive changes to their lives.• Men's Non Violence Programme• Women's Safety Programme• Children's Safety ProgrammeFor services for Women, Children and Youth please call 021 023 20297.For services for men please call 022 152 4186.

If you need support in dealing with family violence please call Are You OK or you can choose to talk online via their 'chat online' button on their website.The service is private and confidential. If you give your identity and contact information, they do not:• Share it with any third party without your consent• Use it for anything except providing services to you.With your permission, they may refer you to your local family or sexual violence service provider.

All victims of crime have rights about how they are treated and the information they can receive. You can talk to someone on the 24/7 Victims Information Line on 0800 650 654 about what you can expect.A Victim Advisor is employed in the court to provide information to victims of criminal offences and to support them with their cases through the court.

EARS provide a free, confidential 24/7 helpline. Registered nurses will listen and advise anyone who needs information or support about elder abuse – whether they are enquiring for themself or concerned it might be happening to a friend or family member.Callers will then be referred to local elder abuse services to get the help they need.Elder abuse is any behaviour causing harm or distress to an older person by someone they should be able to trust.

Family Action offers a range of services for those who have experienced abuse, trauma, family and sexual violence. These services include counselling, outreach, womens refuge and youth programmes.

HELP provides: • 24 hour crisis support, information and counselling to women and children survivors of sexual assault• Client support through forensic medical examinations and police statements• On-going face-to-face counselling and psychotherapy for children, young people and their families• Preventative education packages, training and supervision• 'We Can Keep Safe' pre-school programme in pre-schools.

Hestia Rodney Womens Refuge provides the following support services:• Outreach support for women and children who want safety from or information about their abusive relationships.• Advocacy, legal, parenting support• Maori advocacy and services• Safe accommodation• Linking with other refuges

Mother of Divine Mercy offer Auckland-based wrap around support services including:• Advocacy, information and support when dealing with Police, lawyers, court, WINZ and other government agencies• Referrals to counsellors, doctors, lawyers and other support service• A Safe House Shelter • Free counselling• Education & awareness services and programmes• Culturally responsive support led by Pan – Pacific approaches

New Zealand Ethnic Social Services Trust provides a broad range of information and assistance for all migrants, refugees, and the general public. Services are culturally appropriate and often language appropriate, including:• Family Violence Crisis Line 021888493 (24 hr)• Family Violence Issues for Ethnic Men, Women and Children• Information and Advocacy Services• Family Services Team• Parenting and Relationship Services and Programmes

North Shore Family Violence Prevention Network is a family violence collective, providing strategic support to the North Shore family violence sector. They do this through providing forums for networking and information sharing, supporting best practice and workforce capability, coordinating prevention initiatives and taking a systems level overview approach to addressing family violence in the community. Their Safer Whanau project is a unique inter-agency partnered response to family violence on Auckland’s North Shore.

Rape Prevention Education (RPE) works in the greater Auckland area and nationally to prevent sexual violence through the delivery of education and health promotion/prevention activities.

Support is available to those who are living with abuse or violence. Intervention strategy is based on the delivery of key services:• RESPECT Men's and Women's non-violence programmes. • RESPECT Women's support and education programmes• RESPECT Safety and support services for the Children and Teenager's programme• RESPECT Advocacy support services for woman and children

Safe to talk provide a free 24/7 confidential sexual harm helpline. You might want to contact them if you:• Have been sexually harmed or are worried about something that’s happened• Want to help someone• Are concerned about your own thoughts or about harming someone• Want information about sexual harmThey offer free confidential contact with a trained specialist. If your first language is not English, they can arrange an interpreter to help support you.

Shakti provides intervention and prevention around family violence for women, children, young people and families from Asian, Middle Eastern and African communities. Shakti provide a multilingual 24-hour national crisis call service 0800SHAKTI.Their other services include: • Two Refuges (women only)• Self-empowerment programmes• Therapy/counselling • Legal support• Health referral• Food support• Advocacy in housing and immigration.

SHINE provide the following essential services:• Helpline 0508 744 633, free 24/7 nationwide• Face to face appointments• Call out advocates - 24/7 in the Auckland City/North Shore area• Education in family violence issues for community groups & professionals• DVFREE training for workplaces• Men's Stopping Violence Programmes• KIDshine - for children who have witnessed family violence• Refuge• Shine in Schools• Ministry of Justice Approved Programmes for adult victims, their children & offenders

Te Rito Rodney is a local family violence prevention network. It is focussed on education and awareness raising for family violence prevention. The network coordinates training and support workforce capability development. They also advocate strategically at a local and national level for a safer Rodney community.

Te Whare O Ngā Tūmanako Māori Women's Refuge is a not-for-profit organisation providing support for wāhine, their tamariki, rangatahi and whānau to live free from any form of violence and abuse. Their services include:• Confidential, non judgmental support• 24 hour crisis response• Refuge/safe house• Community support• Whānau Protect (home security upgrades and alarms)• Advocacy when dealing with other services• Referrals to appropriate support services

Tu Wahine Trust:• Provide counselling, therapy and support to Maori women, children, and families affected by violence and abuse• Specialise in domestic violence, rape, incest, and other related violence• Approved provider under the Domestic Violence Act to run programmes for Domestic Violence to applicants and applicants' children• ACC Registered Counsellors

Victim Support provides a free, nationwide support service for people affected by crime, trauma, and suicide in New Zealand. They help their clients to find safety, healing, and justice after crime and other traumatic events.Their service is delivered by a nationwide network of trained Support Workers who can help you with:• Someone to listen, talk with, and support you to cope through crime, trauma, and loss• Help to answer your questions, understand your rights, and make informed choices• Someone to assist and support you at court trials, hearings, and dealing with police and other government agencies• Help to access local support services and counselling to suit your situation• Safety planning and support for people affected by family violence and harm• Help to prepare Victim Impact Statements and attend family group or restorative justice conferences• Financial assistance for victims of serious crime.

Restorative Justice is a victim-centred process enabling offence victims to have their voices heard and their questions answered, whilst ensuring offenders take responsibility for their actions. Trained facilitators arrange for victims and offenders to meet in a supportive environment to discuss what happened and what can be done to make amends. Outcomes are reported to the Judge before sentencing occurs. Services are free when referred by the court. Without referral services will incur a cost.