Hardship Support

The Auckland City Mission is helping people in desperate need by providing excellent integrated services and effective advocacy. Auckland City Mission offers hope to individuals and families who may be experiencing a temporary setback or a long-term problem that needs expert attention, and have no-one else to turn to. The Mission provides immediate assistance, such as food, clothing and bedding, and staff work with individuals or families to find workable, long-term solutions to the issues they face.

ACLC is a not-for-profit generalist community law centre providing legal advice, legal assistance and legal education/information to people with insufficient means to pay for a lawyer.

BAIS provides free, independent, professional information and advocacy to beneficiaries and low income families on their financial entitlements with WINZ and IRD. BAIS assists clients to address their financial issues and provide a connected pathway to wider community support to empower people to improve their long term family/whanau well being.

The primary service provided by CAP is debt counselling where they empower their clients to become debt free. They work alongside clients who cannot afford the essentials of life, such as food, due to unmanageable levels of debt. Their coaches visit people in their homes and journey together with the client as they get out of debt. CAP Debt Help also offers a CAP Money course. This 3 session course helps people learn how to build and maintain a sustainable budget. Their services are offered through their local church partners and they are funded mostly by private individuals which enables them to offer this service freely to all.

The Combined Beneficiaries Union can provide advocacy services to beneficiaries, to ensure they receive their entitlements from the Ministry of Social Development / Work and Income.If the client has issues regarding their benefit they can contact CBU. With their signed authority the advocate can negotiate with Work and Income on their behalf.• Service is free• Service is available Auckland-wide and nationwide

Dignity provide free period products through their two impact initiatives for people without access to these products.

Helensville/Waimauku Family Budgeting Service provide free, confidential and non-judgemental budgeting advice.

Henderson Budget Service provides free, confidential, non-judgemental budgeting advice and support to individuals and families in the West Auckland community.

Kāinga Ora provides New Zealanders on low income or with special housing needs, including migrants and refugees, with access to good quality, affordable homes.

Kainga Ora Healthy Homes is a free service which aims to support low income families to have warmer, drier and healthier homes. This can be in the form of education, supplementing social housing applications or minor housing repairs. Interventions are delivered through a mixture of social work and interagency collaboration. Families in all housing tenures (social housing, private rental, boarders) are potentially eligible.

Money Talks connect people and whānau with their local foodbanks, help them find their way through Work and Income processes and entitlements and support people to manage their money. Anybody can get in touch with the MoneyTalks team if they need help with day-to-day money matters like budgeting and debt management. It’s free!

If you are in need of food assistance please visit the New Zealand Foodbank Directory website to find a foodbank in your area.

Through financial mentoring and education, North Harbour Budgeting Services Incorporated aim to improve the lives of those in their community. They provide free, confidential financial mentoring, support, advice and advocacy services to everybody in their community, with the aim of assisting clients to become more self-reliant.North Harbour Budgeting Services Incorporated offer community education and money mates sessions to groups. Facilitation through seminars and workshops in schools, workplaces, tertiary institutions, community organisations and other agencies.

North Shore Budget Service provides a variety of free and confidential money mentoring services to clients. The service provides tools to help clients experiencing a crisis or hardship manage their way out of the crisis and assist clients with money management strategies to ensure their financial well-being and that of their families and whanau.Total money management services may incur a cost.

The (Pātaka Kai) Open Street Pantry Movement is a resident led, grassroots, crowd sourced solution to immediate and local need, rescuing food and encouraging the co-sharing between neighbours to strengthen communities. Whether a need for food or a need to give, the Open Street Pantry Movement facilitates neighbours helping neighbours, building community. All street pātaka (pantries) are stocked organically. Those who wish to contribute may do so at their own discretion when convenient. Visit their website to find the open street pantries close to you.

Pillars provides a confidential and non-judgmental family support service for children of prisoners & their families/whanau. Pillars can provide you with advice on:• How the court and prison systems work• How government departments work & what they can offer you e.g. WINZ, Oranga Tamariki etc• How to cope with separation from your family member • Parenting skills & helping your child deal with the changes• Self esteem & assertiveness in dealing with life• Budgeting• Other issues which may arise for you

Stepsforward Inc provide targeted, effective early intervention services:free home support, social work and financial budget assistance to families/whanau. Empowering and strengthening families to work towards sustainable solutions. Co-ordination of Strengthening Families Programme.

The Fono is the largest Pacific NGO in New Zealand and offers medical, dental and community services across the Auckland Region and also provides Whanau Ora Services to Pacific families.

The Salvation Army provides:• Advocacy, referral, court support services• Emergency food & clothing• Financial Mentoring: Their mentors work 1:1 or with a whanau or group to provide coaching. They can draw up spending and saving plans, talk to creditors and provide advocacy to government agencies.• Family stores

Utilities Disputes (UDL) resolves complaints about electricity, gas, water, and broadband installation on shared property. Their service is free, independent, and fair. They're there to help! UDL can help you stay connected.