Health Support - General

The Antara Free Natural Health Clinic is for those people in the community who cannot afford to pay for natural health care. The therapists are qualified practitioners who, along with the receptionists, work at the clinic from a half to a full day per week.

Care on Call provide in home care services to those in need . This includes supporting people with personal care, companionship and a range of household tasks. Care on Call also offer specialised services such as Dementia care, end of life support and rehabilitation services. Care On Call provides Ministry of Health and ACC funded services as well as privately paid support.

Comprehensive Care provide services to:• Help people manage Diabetes (free)• Provide support to stop smoking• Counselling to help with a range of anxiety and depression problemsOne-to-one and group sessions are available.Staff speak a range of languages including English, Chinese (Mandarin and Cantonese) and Korean. Interpreters may be available for speakers of other languages.

The Family Information Service is a free service that provides families/whanau/caregivers with up-to-date, easy-to-read consumer health information on children's medical conditions and disabilities, including support group contact details.

The role of the Commissioner is to promote and protect the rights of health and disability consumers (pursuant to the Health and Disability Commissioner Act 1994) and to facilitate the fair, simple, speedy and efficient resolution of complaints. Brochures are available detailing the rights under the Code and how to lodge a complaint. This is a nationwide service.

Health Navigator NZ provides reliable and trustworthy health information and self-care resources for New Zealanders. On their website you can find links to health conditions, medicines, healthy living advice, apps, videos, resources in different languages, where to get support, information for clinicians and more.

Healthline is a free, 24 hour a day, telephone health advice service. Healthline registered nurses assess a person's condition and health needs and recommend the best course of action and a time-frame in which to take action. They can also provide general health information and location of services. The service provides a language line for non-English speakers.

Kainga Ora Healthy Homes is a free service which aims to support low income families to have warmer, drier and healthier homes. This can be in the form of education, supplementing social housing applications or minor housing repairs. Interventions are delivered through a mixture of social work and interagency collaboration. Families in all housing tenures (social housing, private rental, boarders) are potentially eligible.

Older Adults & Home Health provides expertise and specialist care for older people in both an inpatient and community setting.Their services include: - Assessment Treatment & Rehabilitation Service (AT&R)- Continence Service- District Nursing- Gerontology Nurse Specialist Service (GNS) - Nga Kaitiaki Kaumatua- Mental Health Services for Older Adults (MHSOA)- Needs Assessment and Service Co-ordination (NASC)- Ostomy Service- Palliative Care

Call or text (4006) Quitline for free advice and non-judgemental support to quit smoking.An advisor will talk you through the three parts of the smoking addiction - chemical, emotional and habitual. Through Quitline you can order subsidized nicotine patches, gum or lozenges - $5 for a 4 week supply (with the option of a free repeat). They'll also send you a Quit Pack with resources to support you.

Stopping smoking is hard. But Ready Steady Quit can make it easier. Their free service is focused around you and includes face-to-face sessions with trained professionals who can help you make it through. Here’s what you’ll get:• Four week group programme - with individual or group support options• Nicotine replacement - nicotine gum, lozenges or patchesTheir service is open to anyone who wants to stop smoking in the Auckland and Waitemata District Health Board regions.

START is a charitable trust that provides specialist therapy and support for people of all ages who stutter and their families and whanau. START works with preschool and school age children, teens and adults. They provide individual therapy (both in person and via Zoom) and a range of groups and courses. They have a clinic in Greenlane.Please don't hesitate to contact them if you or someone you know is stuttering - there is help available.

Te Ha Oranga provide wrap around services to support total well being and Whānau Hauora. Their services include:• Public health promotions• Community Health Worker• Alcohol and drugs counselling• Aukati Kaipaipa / Quit Smoking Coach• Disease state management• Doctor's clinics• DSM Nurses• Outreach clinics• Mobile Nursing Services• Breast screening• Residential mental health • Tamaki Ora Nurse• Fit in Well programme

Waitakere Health Link is a community organisation committed to improving health in West Auckland by promoting community participation in healthcare decision making and fostering collaborative relationships between healthcare providers and the West Auckland community.

WATIS is a Waitematā DHB in-house translating and interpreting service with a 24-hour, 7-days call centre for coordinating requests in over 90 languages & dialects, including NZ sign language. Health providers can contact WATIS to book an interpreter in advance.Service type• SINT - onsite face to face interpreting• TINT - telephone interpreting• APC - appointment confirmation• TA - telephone assignment• Document translation (WDHB flyers etc)