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Waitematā Directory of Support Services

Waitematā Directory of Support Services

U3A New Zealand 'University of the Third Age'

  • Cost of Service Low Cost
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
U3A (University of the Third Age) groups are social and cultural gatherings for people in retirement or semi-retirement who want to learn new things.The purpose of U3A is to:• Encourage further learning by listening, understanding, contributing, researching and participating in discussion and relevant excursions about new topics• Tap the reservoir of knowledge, skills and experience of retired men & women• Provide a venue for the meeting together of like minded people to learn, contribute and to make new friends in their local communityVisit their website to find the group closest to you.

Umma Trust

  • Cost of Service Free
  • Telephone (09) 815 0153
    022 171 9667
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 830 New North Road, Mount Albert, Auckland
  • Regions Served Waitakere, Other Auckland areas
Overview
Umma Trust provide food parcels and emergency housing for Muslim people and refugees.

Umma Trust

  • Cost of Service Free
  • Telephone (09) 815 0153
    022 171 9667
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 830 New North Road, Mount Albert, Auckland
  • Regions Served Waitakere, Other Auckland areas
Overview
Umma Trust provide food parcels and emergency housing for Muslim people and refugees.

UpsideDowns Education Trust

  • Cost of Service Low Cost
  • Telephone 0204 077 2400
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address PO Box 77034, Mt Albert, Auckland 1350
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
UpsideDowns provides access to life-changing speech and language therapy for kids with Down syndrome across Aotearoa. They fund up to 100% of the cost of any NZSTA-registered therapist. As they are entirely self-funded, there is a short waitlist for funding of around 3-4 months. If you have a child with Down syndrome, they'd love to hear from you! They support children with Down syndrome from 0 to 21 years of age.

UpsideDowns Education Trust

  • Cost of Service Low Cost
  • Telephone 0204 077 2400
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address PO Box 77034, Mt Albert, Auckland 1350
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
UpsideDowns provides access to life-changing speech and language therapy for kids with Down syndrome across Aotearoa. They fund up to 100% of the cost of any NZSTA-registered therapist. As they are entirely self-funded, there is a short waitlist for funding of around 3-4 months. If you have a child with Down syndrome, they'd love to hear from you! They support children with Down syndrome from 0 to 21 years of age.

Utilities Disputes (UDL)

  • Cost of Service Free
  • Telephone 0800 223 3400
    04914 4630
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Utilities Disputes (UDL) resolves complaints about electricity, gas, water, and broadband installation on shared property. Their service is free, independent, and fair. They're there to help! UDL can help you stay connected.

Utilities Disputes (UDL)

  • Cost of Service Free
  • Telephone 0800 223 3400
    04914 4630
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Utilities Disputes (UDL) resolves complaints about electricity, gas, water, and broadband installation on shared property. Their service is free, independent, and fair. They're there to help! UDL can help you stay connected.

Vagus Centre

Overview
The Vagus helpline is open Mon, Wed, Fri 12 noon – 2pm. It is one of the services provided by the Chinese Mental Health Consultation Service Trust. They provide a FREE counselling service to Chinese Individuals/ families having difficulties in relationships and parenting issues. This service is to enhance harmony within Chinese families before any family violence erupts and legal involvement.

Vagus Centre

Overview
The Vagus helpline is open Mon, Wed, Fri 12 noon – 2pm. It is one of the services provided by the Chinese Mental Health Consultation Service Trust. They provide a FREE counselling service to Chinese Individuals/ families having difficulties in relationships and parenting issues. This service is to enhance harmony within Chinese families before any family violence erupts and legal involvement.

Vaka Tautua

  • Cost of Service Free
  • Telephone [Waitakere]
    (09) 836 6534
    0800 825 282
  • Address [Waitakere]
    102 Henderson Valley, Henderson, Auckland 0612 (Waitakere)
    [Other Auckland areas]
    Unit 7, 586 Great South Road, Manukau, Auckland 2025;
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Vaka Tautua is a charitable organisation that aims to help improve the health and well being of Pacific people in New Zealand.Providing community support for older people, people living with disability and those needing support for mental health.

Vaka Tautua

  • Cost of Service Free
  • Telephone [Waitakere]
    (09) 836 6534
    0800 825 282
  • Address [Waitakere]
    102 Henderson Valley, Henderson, Auckland 0612 (Waitakere)
    [Other Auckland areas]
    Unit 7, 586 Great South Road, Manukau, Auckland 2025;
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Vaka Tautua is a charitable organisation that aims to help improve the health and well being of Pacific people in New Zealand.Providing community support for older people, people living with disability and those needing support for mental health.

Victim Support

  • Cost of Service Free
  • Telephone [Rodney]
    0800 842 846
    [North Shore]
    0800 842 846
    [Waitakere]
    0800 842 846
  • Address [Rodney]
    Whangaparaoa Police station, 716 Whangaparaoa Rd, Stanmore Bay 0943
    [North Shore]
    North Shore Police Station, 52 Parkway Drive, Mairangi Bay, 0630
    [Waitakere]
    Waitakere Police Station, 7 Buscomb Avenue, Henderson 0612
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Victim Support provides a free, nationwide support service for people affected by crime, trauma, and suicide in New Zealand. They help their clients to find safety, healing, and justice after crime and other traumatic events.Their service is delivered by a nationwide network of trained Support Workers who can help you with:• Someone to listen, talk with, and support you to cope through crime, trauma, and loss• Help to answer your questions, understand your rights, and make informed choices• Someone to assist and support you at court trials, hearings, and dealing with police and other government agencies• Help to access local support services and counselling to suit your situation• Safety planning and support for people affected by family violence and harm• Help to prepare Victim Impact Statements and attend family group or restorative justice conferences• Financial assistance for victims of serious crime.

Victim Support

  • Cost of Service Free
  • Telephone [Rodney]
    0800 842 846
    [North Shore]
    0800 842 846
    [Waitakere]
    0800 842 846
  • Address [Rodney]
    Whangaparaoa Police station, 716 Whangaparaoa Rd, Stanmore Bay 0943
    [North Shore]
    North Shore Police Station, 52 Parkway Drive, Mairangi Bay, 0630
    [Waitakere]
    Waitakere Police Station, 7 Buscomb Avenue, Henderson 0612
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Victim Support provides a free, nationwide support service for people affected by crime, trauma, and suicide in New Zealand. They help their clients to find safety, healing, and justice after crime and other traumatic events.Their service is delivered by a nationwide network of trained Support Workers who can help you with:• Someone to listen, talk with, and support you to cope through crime, trauma, and loss• Help to answer your questions, understand your rights, and make informed choices• Someone to assist and support you at court trials, hearings, and dealing with police and other government agencies• Help to access local support services and counselling to suit your situation• Safety planning and support for people affected by family violence and harm• Help to prepare Victim Impact Statements and attend family group or restorative justice conferences• Financial assistance for victims of serious crime.

VisionWest Community Trust

  • Cost of Service Free, Other
  • Telephone (09) 818 0700
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 97 Glendale Road, Glen Eden, Auckland 0602
  • Regions Served North Shore, Waitakere
Overview
VisionWest provides comprehensive wrap-around services, including:- Numeracy & Literacy Education: Reading and comprehension, speaking and listening, writing and numeracy skills. One to one support with transition into further education and/or employment.- Emergency Food Support- Housing Support- Money Mentors: financial guidance for people who are facing money difficulties, struggling with overspending or debt repayments, experiencing changes in financial circumstances.- Youth coaching and mentoring for eligible youth.- Additional services, such as counselling, may incur a cost.

VisionWest Community Trust

  • Cost of Service Free, Other
  • Telephone (09) 818 0700
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 97 Glendale Road, Glen Eden, Auckland 0602
  • Regions Served North Shore, Waitakere
Overview
VisionWest provides comprehensive wrap-around services, including:- Numeracy & Literacy Education: Reading and comprehension, speaking and listening, writing and numeracy skills. One to one support with transition into further education and/or employment.- Emergency Food Support- Housing Support- Money Mentors: financial guidance for people who are facing money difficulties, struggling with overspending or debt repayments, experiencing changes in financial circumstances- Youth coaching and mentoring for eligible youth.Additional services, such as counselling, may incur a cost.

Volunteering Auckland Trust

  • Cost of Service Free
  • Telephone (09) 377 7887
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address Level 2, 10 New North Road, Eden Terrace, Auckland 1021
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
• Promotes and supports volunteering to individuals, organisations and the wider community through a number of programmes.• Recruitment and referral of volunteer to not-for-profit agencies.• Training for managers of volunteers.• Support system for not-for-profit agencies that utilise volunteers as a means of service delivery.

Volunteering Auckland Trust

  • Cost of Service Free
  • Telephone (09) 377 7887
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address Level 2, 10 New North Road, Eden Terrace, Auckland 1021
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
• Promotes and supports volunteering to individuals, organisations and the wider community through a number of programmes.• Recruitment and referral of volunteer to not-for-profit agencies.• Training for managers of volunteers.• Support system for not-for-profit agencies that utilise volunteers as a means of service delivery.

Waitakere Ethnic Board

  • Cost of Service Free
  • Telephone 09 8360169
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address Zeal Building, 1st Floor, 20 Alderman Drive, Henderson
  • Regions Served Waitakere
Overview
The Waitakere Ethnic Board represents the views of migrants and refugees to Local, Central Government and organisations that look after their affairs including: settlement, education, employment, health & safety, economic, social and cultural issues.They advocate on behalf of ethnic communities about issues that concern them and their well-being; ensuring that at a policy level and through advocacy that services are responsive to the needs of migrants and refugeesThey bring cultures together by connecting ethnic people of West Auckland.

Waitakere Ethnic Board

  • Cost of Service Free
  • Telephone 09 8360169
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address Zeal Building, 1st Floor, 20 Alderman Drive, Henderson
  • Regions Served Waitakere
Overview
The Waitakere Ethnic Board represents the views of migrants and refugees to Local, Central Government and organisations that look after their affairs including: settlement, education, employment, health & safety, economic, social and cultural issues.They advocate on behalf of ethnic communities about issues that concern them and their well-being; ensuring that at a policy level and through advocacy that services are responsive to the needs of migrants and refugeesThey bring cultures together by connecting ethnic people of West Auckland.

Waitakere Health Link

  • Cost of Service Free
  • Telephone (09) 839 0512
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address Health West Building, Waitakere Hospital
  • Regions Served Waitakere
Overview
Waitakere Health Link is a community organisation committed to improving health in West Auckland by promoting community participation in healthcare decision making and fostering collaborative relationships between healthcare providers and the West Auckland community.
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