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Waitematā Directory of Support Services

Waitematā Directory of Support Services

Child Cancer Foundation

  • Cost of Service Free
  • Telephone 0800 424 453
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 76 Grafton Road, Grafton, Auckland 1030
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Child Cancer Foundation provide children and their families with support every step of the way, helping them overcome challenges and maintain control of their lives.They focus on the whānau, not the cancer. No two families’ experiences are the same, and neither is the nature of the support they need.One thing is always the same: Child Cancer Foundation support every family so they can concentrate on the most important thing of all, loving and caring for their child.

Child Matters

  • Cost of Service Free, Other
  • Telephone (07) 838 3370
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 480 Anglesea Street, Hamilton
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Child Matters works throughout New Zealand, educating, supporting and inspiring adults to protect children. Child Matters' work includes:• Delivering nationally recognised child protection education to the children's workforce (teachers, coaches etc)• Providing advice regarding children protection policy and procedures• Recommending resources regarding child protection issues• Advocating for the rights of childrenTraining will incur a cost.

Child, Women & Family Services

  • Cost of Service Free
  • Telephone [Rodney]
    (09) 427 0300
    [North Shore]
    (09) 486 8900
    [Waitakere]
    (09) 839 0000
  • Address [North Shore]
    124 Shakespeare Road, Takapuna, North Shore, 0622
    [Waitakere]
    55-75 Lincoln Road, Henderson
  • Regions Served North Shore, Rodney, Waitakere
Overview
Child Health Services:• These include pediatrics, the Home Care for Kids (HC4K) service and child disability services.Community Child Health Services:• This service provides such resources as Public Health Nurses, Ear Nurse Specialists, Vision Hearing Technicians and Social Workers.Auckland Regional Dental Service (ARDS):• Free dental care for children aged 0-18.

Child, Women & Family Services

  • Cost of Service Free
  • Telephone [Rodney]
    (09) 427 0300
    [North Shore]
    (09) 486 8900
    [Waitakere]
    (09) 839 0000
  • Address [North Shore]
    124 Shakespeare Road, Takapuna, North Shore, 0622
    [Waitakere]
    55-75 Lincoln Road, Henderson
  • Regions Served North Shore, Rodney, Waitakere
Overview
Women's Health Services:• These include maternity services, obstetrics and gynecology services, antenatal clinics and childbirth education.Non-NZ residents will be required to provide proof of eligibility for publicly funded health services, such as a passport. Those who cannot provide proof will need to pay for the health services they receive.

Chinese Conservation Education Trust

  • Cost of Service Free
  • Telephone (09) 303 0633
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
The purpose of Chinese Conservation Education Trust (CCET) is to foster a love and understanding of New Zealand’s special places, plants and animals. They are a group of individuals dedicated to bringing conservation to the Chinese living in New Zealand.The Trust is working continuously and tirelessly to educate the New Zealand Chinese on conservation and environmental protection and to foster their contribution to a sustainable future for generations to come.Excursions may incur a cost.

Chinese Express Weekly

  • Cost of Service Free
  • Telephone (09) 272 0000
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 16 Fusion Road, Botany Junction, Botany Downs, Manukau, Auckland 2016
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
A Chinese newspaper which is published weekly on Thursdays. Free of charge.

Christians Against Poverty (CAP)

  • Cost of Service Free
  • Telephone 0508 227 111
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 55 Hugo Johnston Dr, Penrose.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
The primary service provided by CAP is debt counselling where they empower their clients to become debt free. They work alongside clients who cannot afford the essentials of life, such as food, due to unmanageable levels of debt. Their coaches visit people in their homes and journey together with the client as they get out of debt. CAP Debt Help also offers a CAP Money course. This 3 session course helps people learn how to build and maintain a sustainable budget. Their services are offered through their local church partners and they are funded mostly by private individuals which enables them to offer this service freely to all.

Citizens Advice Bureau (CAB)

  • Cost of Service Free
  • Telephone
    • • Birkenhead Office
      • (09) 418 0032
    • • Browns Bay Office
      • (09) 479 2222
    • • Glen Eden Office
      • (09) 818 8634
    • • Glenfield Office
      • (09) 444 9451
    • • Helensville Office
      • (09) 420 7162
    • • Henderson Office
      • (09) 836 4118
    • • Hibiscus Coast Office
      • (09) 426 5338
    • • Massey Office
      • (09) 833 5775
    • • Northcote Office
      • (09) 480 2971
    • • Takapuna Office
      • (09) 486 3139
    • • Wellsford Office
      • (09) 423 7333
  • Email
    • • Birkenhead Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Browns Bay Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Glen Eden Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Glenfield Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Helensville Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Henderson Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Hibiscus Coast Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Massey Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Northcote Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Takapuna Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Wellsford Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address
    • • Birkenhead Office
      • Birkenhead Library, 2 Rawene Rd, Birkenhead, 0622
    • • Browns Bay Office
      • 2 Glen Road, Browns Bay, 0630
    • • Glen Eden Office
      • 12-32 Glendale Road, Glen Eden
    • • Glenfield Office
      • Council/Library Buildings, 90 Bentley Ave, Glenfield, 0629
    • • Helensville Office
      • 27 Commercial Road, Helensville, Auckland
    • • Henderson Office
      • 11 Trading Place, Henderson, Auckland
    • • Hibiscus Coast Office
      • Orewa Community Centre, 40-46 Orewa Square, Orewa 0931
    • • Massey Office
      • Te Manawa, 11 Kohuhu Lane, Westgate, Auckland
    • • Northcote Office
      • 5 Ernie Mays St, Northcote, 0627
    • • Takapuna Office
      • Community Services Building, 7 The Strand, Takapuna, Auckland 0622
    • • Wellsford Office
      • Wellsford Community Centre, 1 Matheson Road, Wellsford
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
CAB helps people to know and understand their rights and obligations, and how to use this information to get the best outcomes. Providing people with the confidence and support they need to take action. The service is free, confidential and independent. In simple language this means they will answer any question, or help with any problem you may have.Please phone 0800 377 222 to locate your nearest CAB or visit their website www.cab.org.nz/find-a-cab/

Citizens Advice Bureau (CAB)

  • Cost of Service Free
  • Telephone
    • • Birkenhead Office
      • (09) 418 0032
    • • Browns Bay Office
      • (09) 479 2222
    • • Glen Eden Office
      • (09) 818 8634
    • • Glenfield Office
      • (09) 444 9451
    • • Helensville Office
      • (09) 420 7162
    • • Henderson Office
      • (09) 836 4118
    • • Hibiscus Coast Office
      • (09) 426 5338
    • • Massey Office
      • (09) 833 5775
    • • Northcote Office
      • (09) 480 2971
    • • Takapuna Office
      • (09) 486 3139
    • • Wellsford Office
      • (09) 423 7333
  • Email
    • • Birkenhead Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Browns Bay Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Glen Eden Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Glenfield Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Helensville Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Henderson Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Hibiscus Coast Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Massey Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Northcote Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Takapuna Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
    • • Wellsford Office
      • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address
    • • Birkenhead Office
      • Birkenhead Library, 2 Rawene Rd, Birkenhead, 0622
    • • Browns Bay Office
      • 2 Glen Road, Browns Bay, 0630
    • • Glen Eden Office
      • 12-32 Glendale Road, Glen Eden
    • • Glenfield Office
      • Council/Library Buildings, 90 Bentley Ave, Glenfield, 0629
    • • Helensville Office
      • 27 Commercial Road, Helensville, Auckland
    • • Henderson Office
      • 11 Trading Place, Henderson, Auckland
    • • Hibiscus Coast Office
      • Orewa Community Centre, 40-46 Orewa Square, Orewa 0931
    • • Massey Office
      • Te Manawa, 11 Kohuhu Lane, Westgate, Auckland
    • • Northcote Office
      • 5 Ernie Mays St, Northcote, 0627
    • • Takapuna Office
      • Community Services Building, 7 The Strand, Takapuna, Auckland 0622
    • • Wellsford Office
      • Wellsford Community Centre, 1 Matheson Road, Wellsford
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
CAB helps people to know and understand their rights and obligations, and how to use this information to get the best outcomes. Providing people with the confidence and support they need to take action. The service is free, confidential and independent. In simple language this means they will answer any question, or help with any problem you may have.Please phone 0800 377 222 to locate your nearest CAB or visit their website www.cab.org.nz/find-a-cab/

Civil Defence - Auckland Emergency Management

  • Cost of Service Free
  • Telephone 0800 222 200
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Auckland Emergency Management is a part of Auckland Council and works in partnership with emergency services and other organisations to ensure effective coordination of civil defence and emergency management within its area.The aim of Auckland Emergency Management is to:• Understand Auckland's hazards and the risks they may pose• Coordinate all planning activities related to hazard and emergency management• Encourage cooperation and joint action within the region• Assist communities in becoming more resilient to hazards and prepared for emergencies.

CMA - Companionship and Morning Activities for Seniors

  • Cost of Service Low Cost
  • Telephone (09) 489 8954
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address Mary Thomas Centre, 3 Gibbons Rd, Takapuna, Auckland
  • Regions Served North Shore, Rodney
Overview
CMA run morning day centers throughout the community to provide companionship and activities for isolated older people. Centres run from 10.00am - 12.30pm and provide morning tea and lunch. Transport is provided for a nominal donation. Approved ACC strength and balance exercises for all levels, games, speakers and outings are all enjoyed in a safe and nurturing environment.

CNSST Foundation

  • Cost of Service Free, Low Cost, Other
  • Telephone (09) 570 1188
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 15 - 19 Clifton Court, Panmure, Auckland 1024
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
CNSST Foundation provide community based social services for the Asian communities. Services are provided in Mandarin, Cantonese, Korean, and English:• Social work support• Counselling services• Community education• Employment services• Settlement services• Parenting support groups• Senior mutual support network• Chinese language classes• Social housing

Coast Youth Community Trust

  • Cost of Service Free
  • Telephone 027 310 5981
    09 972 5759
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 733 Whangaparaoa Road, Whangaparoa
  • Regions Served Rodney
Overview
Coast Youth Community Trust is an independent charitable entity established to work with 11-18 year old and their families on the Hibiscus Coast. The objective is to provide leadership, direction and management of resources to nurture, support, mentor and coach young people, their caregivers and their families. They run FWD, a year long Youth Guarantees course designed to provide 16-19 year olds with an opportunity to study towards their NZQA level 2 qualifications aligned with Vocational Pathways. Free to families.

Coast Youth Community Trust

  • Cost of Service Free
  • Telephone 027 310 5981
    09 972 5759
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 733 Whangaparaoa Road, Whangaparoa
  • Regions Served Rodney
Overview
Coast Youth Community Trust works with young people aged 16 - 17 years who are not in education, employment or training to:• Set goals• Improve their wellbeing and confidence • Achieve and create positive futures for themselves and their whanauThey also support young people who are unable to live at home; financial costs associated with accommodation and education are covered.

Coeliac New Zealand Incorporated

  • Cost of Service Low Cost, Other
  • Telephone 09 414 7467
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Coeliac New Zealand is a membership-based not-for-profit organisation. Their vision is to help people with coeliac disease live healthy lives every day by providing advocacy, support, information and resources.

Combined Beneficiaries Union (CBU)

  • Cost of Service Free
  • Telephone (09) 376 4760
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 147-153 Great North Road, Newton, Auckland 1021
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
The Combined Beneficiaries Union can provide advocacy services to beneficiaries, to ensure they receive their entitlements from the Ministry of Social Development / Work and Income.If the client has issues regarding their benefit they can contact CBU. With their signed authority the advocate can negotiate with Work and Income on their behalf.• Service is free• Service is available Auckland-wide and nationwide

Communicare CMA

  • Cost of Service Low Cost
  • Telephone (09) 631 5968
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address 14 Erson Avenue, Royal Oak, Auckland 1061
  • Regions Served Rodney, Waitakere, Other Auckland areas
Overview
Communicare offer companionship for seniors through friendship centres in Henderson, Massey and Te Atatu, one morning per week, Tuesday, Wednesday and Thursday. Crafts, activities, morning tea and light lunch served. Call Elizabeth on 09 631 5968 for more details, or check out our website www.communicare.org.nz

Community Alcohol and Drug Service (CADS)

  • Cost of Service Free
  • Telephone (09) 845 1818
  • Address 409 New North Rd, Kingsland, Auckland 1021
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Community Alcohol and Drug Services (CADS) is an Auckland-based organisation providing free treatment for those with alcohol and/or other drug (AOD) problems as well as family and friends concerned about another’s AOD use.Services include:• Altered High• Asian Focus• Auckland Opioid Treatment Service• CADS Abstinence Programme• Medical Detoxification Service • Older Adults Service• Pregnancy & Parental• Rainbow Focus • Te Atea Marino (Maori)• Tupu (Pacific)

Community Child Health

Overview
The Community Child Health Service can provide specialised support to help a child with support needs develop and grow. They believe that family is the constant in a child's life and that families want what's best for their child. They will:• Support you to develop goals which work toward your child and family's hopes/aspirations• Where possible, see your child at home, pre-school or in the community• Help you apply for funding if your child needs specialised equipment • If needed, provide access to clinical psychology support• Have interpreting services available for parents who need it

Community Group Strength and Balance Classes

  • Cost of Service Low Cost, Other
  • Telephone (09) 415 4611
    027 880 4630
  • Email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Address Classes are held in various communities across the region
  • Regions Served North Shore, Rodney, Waitakere, Other Auckland areas
Overview
Community Classes with a Difference! Approved Community Strength and Balance classes are an easy way to build leg strength, keep balanced, and reduce the risk of falls. The classes are safe and effective for older people and it's a great opportunity to have some fun, try a variety of classes and meet other people in the community.
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