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Hearts & Minds

​​Our Story​

Vision
​Where We Are Going

We envision a future where people and whānau proactively engage in mental health and wellbeing support, leading to stronger, healthier communities.

Mission
​What We Do Now


To strengthen resilience in people, whānau, and communities through equitable access to high-quality mental health support. We are committed to developing and scaling our innovative model that delivers measurable outcomes.

Purpose
​Why We Exist


We believe that people thrive when they are connected to the support and resources they need. We have the tools to improve the mental health of New Zealanders by moving them from vulnerability to resilience.

Our History

Back in 1978, the Waitematā region was in urgent need of mental health support that reached people in their own communities, not just in clinical settings. That's when our organisation was born, beginning under the Mental Health Service of the Area Health Board.

 

By 1984, we became an independent organisation, the North Shore Community Health Network Inc., more commonly known as Raeburn House. In 2017, following community feedback, we changed our name to Hearts & Minds NZ to better reflect our focus on supporting every aspect of what makes us human - our emotions, our thinking, and our connections.

 

What set us apart is our whole-of-person to whole-of-community approach. For over 40 years, we've been turning challenges into opportunities for people of all cultural and socio-economic backgrounds - continuously evolving our services so every person can access the support they need to thrive.

Today, we support over 10,000 people each year.


At the heart of everything we do is a simple belief: when people have access to the right information and support, they are better equipped to make informed choices, set their own wellbeing goals, and thrive.

Early-Intervention Mental Health Model

Hearts & Minds employs a highly effective early intervention mental wellbeing model, focusing on the mild-to-moderate spectrum of mental health. 

We proactively address conditions before they escalate, through our free Mental Wellbeing Courses, Support Coordination Services, and our Support Services Directories.

Our commitment to accessibility is a cornerstone of our success: we provide high-quality mental health support freely when people need it most - ensuring timely and accessible support.